Our Services

Performance Testing
Powersan carries out performance testing of its generator sets in accordance with the conditions specified in ISO 8528, using its in-house load bank. Testing covers both active load (kW) and reactive load (kVAr). This allows the generator set to be evaluated with high precision in 1 kW increments, while the alternator is also tested under reactive load.
This enables the customer’s operating load to be simulated under controlled factory conditions, helping verify system performance before installation and reducing the risk of unexpected issues on site.

Power Requirement Assessment
Although most businesses are aware of their monthly electricity consumption, they may not always have detailed information about the characteristics of individual loads, their operating cycles or which loads run simultaneously.
Powersan’s experienced technical service and sales teams carry out accurate on-site measurements and evaluate the actual power requirements of the facility to recommend the most suitable generator solution.

Installation & Commissioning
The performance and long-term reliability of a generator set depend not only on product quality, but also on correct installation and properly executed electrical and mechanical connections.
Powersan provides installation, commissioning consultancy and technical supervision for generator systems at customer sites.
For restricted installation areas or other project-specific conditions, please consult our technical team before finalising the installation plan.

24/7 Technical Support
Powersan is committed to maintaining the continuity of its products and services. Our experienced technical teams provide 24/7 customer support whenever technical assistance is required.
If you experience an unexpected issue with your generator set, please contact our technical support team for assistance.

Spare Parts
Powersan maintains a comprehensive spare parts stock to support the different generator models in its product range.
Our spare parts inventory includes commonly required components for generator systems, helping customers obtain suitable replacement parts when needed and supporting the continuity of maintenance and service operations.

After-Sales Services
The reliability and service life of a generator system depend not only on proper design and manufacturing, but also on regular maintenance and effective technical support throughout its operating life.
With experienced service teams and mobile technical support capabilities, Powersan provides fault diagnosis, troubleshooting and maintenance services for generator systems.
Powersan’s after-sales support includes both scheduled maintenance services and maintenance programmes that incorporate the replacement of required parts and consumables.
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